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Eliminate Queues, Elevate Service

Digital queue management for healthcare, banks, government, and service centers

Qtip.me / Jonoon.fi

Digital queuing system that lets customers secure their place remotely and use their waiting time exactly as they want. Available as Qtip.me for international markets and Jonoon.fi for Finland.

What Service Locations Face

Long Physical Queues

Frustrated customers waiting in line

No Visibility

Customers don't know how long they'll wait

Overwhelmed Staff

Teams stressed during peak hours

Customer Walk-Aways

Lost business from queue abandonment

Poor Satisfaction

Low customer satisfaction scores

How It Works

1

Customer Joins Queue

Via app or web, from anywhere

2

Real-Time Updates

Position and estimated wait time

3

Freedom to Leave

Shop, work, or relax while waiting

4

Get Notified

When it's almost their turn

5

Arrive on Time

Walk in and get served immediately

Core Features

Remote queue joining
Real-time position tracking
SMS/push notifications
Multi-location support
Staff dashboard
Analytics and reporting
Customer feedback collection
Appointment scheduling

Industries We Serve

Tailored solutions for different sectors

Healthcare & Clinics

The Challenge

Crowded waiting rooms, infection risk, patient frustration

Our Solution

Virtual waiting rooms and appointment management that keep patients safe and comfortable

Benefits

  • Better patient flow
  • Reduced crowding and infection risk
  • Improved patient satisfaction
  • Optimized staff allocation

Use Cases

Doctors' offices Dental clinics Vaccination centers Medical laboratories Physical therapy

Banks & Financial Services

The Challenge

Long wait times for service, poor customer experience, inefficient VIP handling

Our Solution

Virtual queuing and appointment scheduling with VIP customer routing

Benefits

  • VIP customer priority routing
  • Efficient staff allocation
  • Premium service experience
  • Increased customer satisfaction

Use Cases

Bank branches Financial advisors Loan offices Investment centers Currency exchange

Government Services

The Challenge

High volume, long waits, citizen frustration, resource planning difficulties

Our Solution

Fair digital queuing and service optimization with transparent wait times

Benefits

  • Transparent wait times for citizens
  • Better resource planning
  • Improved citizen satisfaction
  • Reduced complaints

Use Cases

Social services Licensing offices Permit centers Post offices Immigration services Tax offices

Retail & Telecom

The Challenge

Peak hour congestion, lost sales from walk-aways, inefficient service desk operations

Our Solution

Virtual queuing for customer service that converts wait time into browse time

Benefits

  • Customers shop while waiting
  • Increased dwell time
  • More sales opportunities
  • Better customer experience

Use Cases

Mobile phone stores Electronics retailers Service centers Telecom shops Customer service desks

Benefits by Stakeholder

For Customers

  • Save time - no physical waiting
  • Freedom to multitask
  • Transparency - know your position
  • Better overall experience

For Service Staff

  • Better workload management
  • Reduced stress during peaks
  • More time per customer
  • Happier customers to serve

For Management

  • Analytics and insights
  • Optimize staffing levels
  • Improve service quality
  • Increase capacity without more space

Getting Started

1

Book a Demo

See the system in action

2

Custom Quote

Based on your location and volume

3

Implementation

Quick setup and training

4

Launch

Start serving customers digitally

5

Optimize

Use data to improve continuously

Ready to Eliminate Your Queues?

Join thousands of businesses already using digital queue management to improve customer experience and operational efficiency.